How we collect and use information

Effective date

Effective date: 2026-02-10.

Scope

This Privacy Policy applies to the website xyronow.info and related pages, forms, and communications (the “Site”). It also applies when you contact us, request information, or enroll in our educational courses and programs (the “Services”).

This policy is intended to be compatible with common privacy expectations and requirements. Where local laws provide additional rights or impose additional obligations, we comply as required.

Definitions

• “Personal data” means information that identifies or can reasonably be linked to you.
• “Processing” means collecting, storing, using, disclosing, or deleting data.
• “Controller” means the organization that determines how and why personal data is processed.
• “You” means visitors, customers, and users of the Site and Services.

Data we collect

Information you provide

• Contact details: name, email address, and optional phone number.
• Message content: subject and message text you submit via forms.
• Enrollment details (if applicable): course selection, schedule preferences, and administrative details needed to deliver the service.

Information collected automatically

• Technical logs: IP address, browser type, device information, pages viewed, and basic diagnostics.
• Performance cookies: used to remember preferences and improve basic site function (see “Cookies”).

Information we do not intentionally collect

• We do not request or encourage sensitive personal data (e.g., health details, identity documents) through the Site forms.
• If you voluntarily include sensitive data in messages, please contact us to request deletion where feasible.

Purposes for processing

We process personal data for the following purposes:

• To respond to requests and provide information about course formats and schedules.
• To deliver Services you request or purchase (e.g., enrollment communications, access instructions).
• To maintain and secure the Site, including detecting abuse and troubleshooting issues.
• To improve Site usability and performance (aggregate, non-invasive measurement).
• To comply with legal obligations (e.g., recordkeeping where required).

Legal basis (where applicable)

Depending on your location and the applicable legal framework, we rely on one or more of the following bases:

• Consent (e.g., when you submit a form with a required consent checkbox).
• Contract (e.g., to deliver Services you request).
• Legitimate interests (e.g., maintaining Site security and preventing fraud), balanced against your rights.
• Legal obligations (e.g., compliance and recordkeeping requirements).

Cookies and similar technologies

We use a limited set of cookies to support basic functionality and performance. We do not use Google Analytics, Google Tag Manager, or similar Google scripts.

• Required/performance cookies: help remember cookie preferences and improve site stability.
• Marketing cookies: only used if you explicitly opt in (if available). This Site is designed to operate without marketing cookies.

You can adjust preferences via the cookie interface (loaded on scroll) and via Opt-out.

Sharing and third parties

We share personal data only when needed to provide the Services, maintain the Site, or comply with law. Examples include:

• Service providers (e.g., hosting, email delivery) acting under instructions and confidentiality obligations.
• Legal and compliance requests where required by law or to protect rights and safety.

Retention

We keep personal data only as long as necessary for the purposes described in this policy:

• Inquiry messages: typically kept for a limited period to manage follow-up and support, then deleted or anonymized.
• Enrollment records: kept as needed for service delivery, accounting, and compliance, then deleted or archived per legal requirements.
• Security logs: kept for a limited period to detect and investigate abuse.

Your rights and choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent where processing is based on consent.
• Object to certain processing or request restriction.
• Request data portability where applicable.
• Opt out of marketing communications (see Opt-out).

To exercise rights, contact us using the details in the “Contact” section below.

Security

We use reasonable administrative and technical safeguards intended to protect personal data from loss, misuse, unauthorized access, or disclosure. No system is perfectly secure; please avoid sending sensitive personal data via the Site forms.

If you believe your information has been compromised, contact us promptly.

International transfers

Depending on where our infrastructure and service providers are located, your data may be processed outside your country. Where required, we apply appropriate safeguards and contractual protections.

Children

The Site and Services are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to request deletion.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.